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</style>
<div class="lp2-header">
<h1>Legal Policies</h1>
<p>Kingsgate London — Shipping, Returns, Privacy & Terms of Service</p>
</div>
<div class="lp2-body">
<nav class="lp2-nav" id="lp2nav">
<p class="lp2-cap">Contents</p>
<p class="lp2-cat">Shipping</p>
<a href="#lp-s1">Processing Time</a>
<a href="#lp-s2">Shipping Times</a>
<a href="#lp-s3">Tracking</a>
<a href="#lp-s4">Customs & Duties</a>
<p class="lp2-cat">Returns</p>
<a href="#lp-r1">Returns</a>
<a href="#lp-r2">Refunds</a>
<a href="#lp-r3">Return Shipping</a>
<a href="#lp-r4">Damaged Items</a>
<p class="lp2-cat">Privacy</p>
<a href="#lp-p1">Data We Collect</a>
<a href="#lp-p2">How We Use It</a>
<a href="#lp-p3">Security</a>
<p class="lp2-cat">Terms</p>
<a href="#lp-t1">Accuracy</a>
<a href="#lp-t2">Prices</a>
<a href="#lp-t3">Prohibited Uses</a>
<a href="#lp-contact">Contact</a>
</nav>
<div class="lp2-main">
<section>
<div class="lp2-secttl">📦 Shipping & Delivery Policy</div>
<p>Thank you for shopping with Kingsgate London. We are dedicated to delivering your prints as quickly and efficiently as possible.</p>
<div class="lp2-h" id="lp-s1">
<span class="lp2-num">1</span><h2>Processing Time</h2>
</div>
<div class="lp2-steps">
<div class="lp2-step">
<b>Order Received</b><span>Your order is confirmed and payment is verified.</span>
</div>
<div class="lp2-step">
<b>Processing — 1 to 3 Business Days</b><span>We prepare and quality-check your order Monday to Friday, excluding UK public holidays.</span>
</div>
<div class="lp2-step">
<b>Dispatched</b><span>Your order is handed to the courier and you receive a tracking confirmation email.</span>
</div>
</div>
<div class="lp2-h" id="lp-s2">
<span class="lp2-num">2</span><h2>Shipping Times</h2>
</div>
<p>We ship globally. Delivery times vary by location:</p>
<table>
<tr>
<th>Region</th>
<th>Estimated Delivery</th>
<th>Method</th>
</tr>
<tr>
<td>🇬🇧 United Kingdom</td>
<td>5–10 business days</td>
<td>Royal Mail / Courier</td>
</tr>
<tr>
<td>🇪🇺 Europe</td>
<td>7–15 business days</td>
<td>International Courier</td>
</tr>
<tr>
<td>🌍 Rest of World</td>
<td>7–21 business days</td>
<td>International Courier</td>
</tr>
</table>
<div class="lp2-note">⚠️ Delivery times are estimates and may vary due to customs processing, courier delays, or peak periods.</div>
<div class="lp2-h" id="lp-s3">
<span class="lp2-num">3</span><h2>Tracking</h2>
</div>
<p>Once your order ships, you will receive a <strong>Shipping Confirmation Email</strong> with a tracking number to monitor your delivery in real time.</p>
<div class="lp2-h" id="lp-s4">
<span class="lp2-num">4</span><h2>Customs & Duties</h2>
</div>
<p>Kingsgate London is <strong>not responsible</strong> for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.</p>
<div class="lp2-note">📦 Parcels may be held by customs for inspection, which can cause additional delays beyond our estimated delivery times.</div>
</section>
<section>
<div class="lp2-secttl">↩️ Refund & Return Policy</div>
<p>We want you to be thrilled with your new print. However, if you are not fully satisfied, we are here to help.</p>
<div class="lp2-h" id="lp-r1">
<span class="lp2-num">1</span><h2>Returns</h2>
</div>
<p>You have <strong>30 days</strong> from the date of delivery to return an item. To be eligible, the item must:</p>
<ul>
<li>Be unused and in the same condition as received</li>
<li>Be in the original packaging</li>
</ul>
<div class="lp2-note">⚠️ We reserve the right to refuse returns that do not meet these conditions.</div>
<div class="lp2-h" id="lp-r2">
<span class="lp2-num">2</span><h2>Refunds</h2>
</div>
<p>Once we receive and inspect your item, we will notify you of the refund status. If approved, a credit will be applied to your <strong>original method of payment</strong> within 5–10 business days.</p>
<div class="lp2-h" id="lp-r3">
<span class="lp2-num">3</span><h2>Return Shipping</h2>
</div>
<p>Customers are responsible for return shipping costs. <strong>Shipping fees are non-refundable.</strong></p>
<div class="lp2-note lp2-green">
<b>Our Recommendation</b><br>Use a tracked shipping service — we cannot guarantee receipt of returned items sent without tracking.</div>
<div class="lp2-h" id="lp-r4">
<span class="lp2-num">4</span><h2>Damaged Items</h2>
</div>
<p>If you receive a damaged or defective product, please contact us immediately at <strong>support@kgcheckout.com</strong> with clear photos of the issue. We will arrange a <strong>replacement or full refund</strong> at no additional cost.</p>
</section>
<section>
<div class="lp2-secttl">🔒 Privacy Policy</div>
<p>At Kingsgate London, we respect your privacy and are committed to protecting your personal data.</p>
<div class="lp2-h" id="lp-p1">
<span class="lp2-num">1</span><h2>Information We Collect</h2>
</div>
<p>When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases — including your name, email, address, and payment details.</p>
<div class="lp2-h" id="lp-p2">
<span class="lp2-num">2</span><h2>How We Use It</h2>
</div>
<ul>
<li>To process and fulfil your orders</li>
<li>To send order confirmations and shipping updates</li>
<li>To process payments securely</li>
<li>To keep you informed of new products and offers (with consent)</li>
</ul>
<div class="lp2-h" id="lp-p3">
<span class="lp2-num">3</span><h2>Security</h2>
</div>
<div class="lp2-note lp2-green">
<b>Your Data is Safe</b><br>We use industry-standard encryption to protect your data during checkout. We do <strong>not</strong> sell your personal information to third parties.</div>
</section>
<section>
<div class="lp2-secttl">📄 Terms of Service</div>
<p>By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following terms and conditions.</p>
<div class="lp2-h" id="lp-t1">
<span class="lp2-num">1</span><h2>Accuracy</h2>
</div>
<p>We attempt to be as accurate as possible with product descriptions and images; however, we do not warrant that product descriptions are completely error-free. Print colours may vary slightly from what you see on screen.</p>
<div class="lp2-h" id="lp-t2">
<span class="lp2-num">2</span><h2>Price Changes</h2>
</div>
<p>Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.</p>
<div class="lp2-h" id="lp-t3">
<span class="lp2-num">3</span><h2>Prohibited Uses</h2>
</div>
<p>You are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts.</p>
</section>
<div class="lp2-contact" id="lp-contact">
<h2>Questions about our policies?</h2>
<p>📧 support@kgcheckout.com</p>
<p>🕐 Monday–Friday, 09:00–17:00 (GMT / UK Time)</p>
<a class="lp2-btn" href="mailto:support@kgcheckout.com">Get in Touch</a>
</div>
</div>
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